Refund policy
Terracotta Beauty No Refund Policy
Thank you for shopping with Terracotta Beauty. We take pride in the quality and care that goes into each of our cosmetic products. Due to the nature of our products and for hygiene and safety reasons, all sales are final.
We do not offer refunds, returns, or exchanges on any items once they have been purchased. This policy is in place to protect the integrity and cleanliness of our products, and to ensure the safety of our customers.
Please review your order carefully before finalizing your purchase. If you receive a damaged or incorrect item, please contact our customer service team within 3 days of delivery at terracotabeauty1111@gmail.com with your order number and a photo of the item, and we will be happy to assist you.
By purchasing from Terracotta Beauty, you agree to this policy.
Thank you for your understanding and support.